Privacy Policy

Effective Since 7 January, 2025

  1. Introduction
    At Aquatec, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access our services.
  2. We may collect the following types of information:
    • Personal Information : When you create an account or place an order, we collect your name, email address, phone number, and delivery address.
    • Usage Data : We gather information about how you interact with our app and website, including your IP address, browser type, and pages visited.
  3. We use cookies and similar technologies to enhance your experience and collect data.
    Cookies are small files stored on your device that help us understand how you use our website and improve our services. You can manage cookie settings through your browser.
  4. How We Use Your Information
    Aquatec uses your information for several purposes, including:
    • To provide, maintain, and improve our services.
    • To process your orders and manage your subscriptions.
    • To communicate with you regarding your account, orders, and promotional offers.
    • To analyze usage patterns and enhance user experience.
  5. Lawful Basis for Processing Data
    We process your personal data based on the following lawful bases:
    • Consent : When you provide explicit consent for us to process your data.
    • Contractual Necessity : To fulfill our obligations under a contract with you, such as processing your orders.
    • Legal Compliance : To comply with legal obligations or respond to lawful requests for information.
    • Legitimate Interests : To pursue our legitimate interests in providing and improving our services, as long as your rights do not override those interests.
  6. Sharing Your Information
    We do not sell or rent your personal information to third parties. However, we may share your data with:
    • Service Providers : Trusted third-party companies that assist us in delivering our services.
    • Legal Compliance : When required by law or to protect our rights and the rights of others.
  7. Data Security
    We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please be aware that no method of transmission over the internet is completely secure.
  8. Core Values: Transparency
    We believe in transparency regarding how we handle your data. We are committed to providing clear information about our data practices and your rights.
  9. Your Rights
    You have certain rights regarding your personal information, including:
    • The right to access the personal information we hold about you.
    • The right to request corrections to your data if it is inaccurate or incomplete.
    • The right to request the deletion of your personal information, subject to legal obligations.
  10. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
  11. Contact Us
    If you have any questions or concerns regarding this Privacy Policy, please contact us at support@myaquatec.com.